I had the most wonderful customer service experience yesterday when I had left a VM had a maintenance question about my diffuser I received a call right back and the IT person (male) here in the states just happened to check the phones heard my message called me right back. I adore my set and use it at our second home in Santa Barbara, CA everyone comments on how heavenly my home smells. Makes my girls trips that much nicer having a scent that is fresh, clean and not a chemical smell like almost everyone I know homes smell with cheap commercial room scent products. Hats off to the USA IT professional yesterday 8/6/2025 for helping me by answering my questions.

I love the scent ! Wish the flowers came in different sizes for different size rooms

I have emailed the team a couple of times and left a VM today asking if or how I can make the three flowers of my diffuser white again. Haven’t heard back yet. They have discolored from the oils in the fragrance which might to be expected but sure wish they were bright white like the day they arrived with vessel and first bottle of fragrance.

great product

The fragrance is as elegant The woman who became Princess Grace. It whispers and lingers. Perfection.